WLPOA site prototype Navigation and wording ideas

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Package Cabin information

Page concept · Package Cabin

This page is a proposed place for access guidance and help. The association has not supplied or approved the service details below.

Content idea for review · No access code, hours, size limit, or policy is stated here.

Information architecture idea

Information members may need

Each topic below is an empty content slot. Confirm details with WLPOA before publishing service instructions.

Content slot 01

Access and arrival

Proposed location for approved access steps, eligibility, and arrival directions.

Content slot 02

Packages and limitations

Proposed location for approved package-size limits, delivery instructions, and collection guidance.

Content slot 03

Rules and policies

Proposed location for approved use rules, exceptions, and relevant policy links.

Optional content idea

Questions and help

Approved answers to common questions could appear here after staff review. No answers are provided in this prototype.

Functional workflow

Submit a help request

Signed-in members can submit a Package Cabin help request in the member workspace. The request is stored for staff follow-up. Notification routing remains disabled until the recipient address and message are verified.